Terms of service
Terms of Service
Foreword
Please take the time to read the contents of this page thoroughly prior to conducting business on www.synergymobileaudio.com. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.
Warranties – Refund/Return Policy
Returns and refunds will be subject to a restocking fee equal to 20% of the original purchase cost of the merchandise in question. This includes all applicable state sales taxes and related shipping charges that were originally assessed against the products during the original point of sale.
If you wish to cancel an order, you must inform us in writing within 24 hours of the time and date of the initial purchase transaction by sending an email to support@synergymobileaudio.com with a subject heading of "Order Cancellation." Please include your Order ID number in this email.
● If we receive your order cancellation instruction before the order status is marked as "processing," you shall be entitled to a full refund of the total order price minus the transaction fee we incur when processing your payment. This transaction fee is typically around 3% of the total order price, though this figure is subject to change without notice, and we cannot guarantee what this figure will be prior to receiving any individual order.
● The refund payment will be made in accordance with the Refunds section below.
If we receive your order cancellation after the order is placed in “processing” status, you may no longer cancel your order. However, you are entitled to return the goods to us in accordance with the Returns section above.